About the Course:


Duration -  1 Day Course

Dates - 5th June 2024 and 11th December 2024


Price - £420 per person


This course is suitable for anyone who has to manage internal and/or external stakeholders’ expectations within a project environment.  


The course will provide tools and techniques to manage stakeholder’s expectations and needs. It will help participants to map all stakeholders who impact the capability to deliver the desired results.


Objectives:

By the end of the course you will be able to:

  • Identify both primary and secondary stakeholders
  • Use tools and processes to manage stakeholder expectations
  • Use techniques to help win support for your projects
  • Put together a stakeholder communications plan
  • Determine the best communication methods
  • Build relationships between you and key stakeholders
  • Use influencing skills to influence stakeholders before they influence you
  • Effectively handle conflict that occurs throughout the project lifecycle
  • Determine the fundamental rules of negotiation and how to achieve a satisfactory outcome

About the Author

Emma-Jane Haigh

Head of Leadership Development

Emma-Jane is a learning and development professional with over 20 years’ experience across a number of sectors. She is committed to the development of people and believes that the mindset and behaviours of engaging leaders is the key to unlocking performance and potential. Working with all levels, from young people starting their careers to company directors, Emma-Jane has experience in designing, developing, implementing and measuring the results of development and talent management strategies. Emma-Jane also works with individuals, coaching and supporting them to try different methods of leadership to improve performance and get the best from their team. Qualified in the AQR Mental Toughness profiling tool she has designed, delivered and supported a number of Mental Health and Wellbeing programmes.

About the Organization

Underscore Group Ltd

Underscore Group Ltd, a learning, development, and organisational change consultancy business, offers learning support to individuals across diverse industry sectors, countries, and cultures. The company takes pride in its flexible and customer-centred approach to delivery, resulting in organic growth through repeat business and referrals.