About the Course:


Duration -  1 Day Course

Dates - 10th July 2024 and 9th January 2025

Price - £420 per person

This is a highly interactive and practical course which will help you to use assertive behaviour to influence more effectively with interpersonal situations. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and assertiveness models and techniques to help with decision making.

The course is aimed at anyone who interacts with others on a regular basis, especially those in multi-disciplinary, matrix type organisations where healthy debate and challenge are key to achieving optimum resolutions.

Objectives:

By the end of the course you will be able to:

  • Utilise a variety of new techniques to enhance your influencing skills 
  • Feel more confident and be more effective when working in groups / meetings 
  • Recognise and define what assertive behaviour is and its benefits
  • Recognise the impact of non-verbal communication and use it to enhance influencing behaviours
  • Use  language skills necessary to get your message across in an influential 
  • Identify behaviours that can help or hinder interactions with others
  • VUCA – Volatility, Uncertainty, Complexity & Ambiguous
  • Use Perception, Bias, Decision Making and Judgement
  • Understand personal preferences and approaches to Decision Making
  • Speed read others approach to decision making

About the Author

Emma-Jane Haigh

Head of Leadership Development

Emma-Jane is a learning and development professional with over 20 years’ experience across a number of sectors. She is committed to the development of people and believes that the mindset and behaviours of engaging leaders is the key to unlocking performance and potential. Working with all levels, from young people starting their careers to company directors, Emma-Jane has experience in designing, developing, implementing and measuring the results of development and talent management strategies. Emma-Jane also works with individuals, coaching and supporting them to try different methods of leadership to improve performance and get the best from their team. Qualified in the AQR Mental Toughness profiling tool she has designed, delivered and supported a number of Mental Health and Wellbeing programmes.

About the Organization

Underscore Group Ltd

Underscore Group Ltd, a learning, development, and organisational change consultancy business, offers learning support to individuals across diverse industry sectors, countries, and cultures. The company takes pride in its flexible and customer-centred approach to delivery, resulting in organic growth through repeat business and referrals.